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COVID-19 Benchmarking Survey Results

Client Alert | less than 1 min read | 03.18.20

As part of our continuing commitment to help our clients address the effects of COVID-19, we are providing the initial, anonymized, and aggregated results from our benchmarking questionnaire.  We continue to gather information and update the responses, but given the rapidly changing environment, we wanted you to have this information sooner than later. 

Our teams are working around the clock to address these and other impacts.  Please reach out if you need assistance, and above all else, our best wishes for your continued good health.

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Client Alert | 4 min read | 06.17.26

From Checkout To Opt-Out: The EU Withdrawal Button Is Here – What E-Commerce Businesses Need To Know

From June 19, 2026, all online traders active within the EU are required to provide a “withdrawal button” on their websites and apps. The introduction of this withdrawal button represents a significant shift in the online consumer cancellation landscape. In this alert, we provide an overview of what this requirement means in practice and why compliance is so important....