What Our Clients Say
Crowell gives us great service. I find that Crowell & Moring lawyers are always engaging. You know they're good to talk to. They know a lot more than just our case. They know a lot of things around our case. I like that. I appreciate curiosity, and I try to be curious. I try to work about the edges, and they're always versatile in that respect. They're down to earth. So, I'm not talking to lawyers who have their nose in the air. They speak to us just peer to peer.
On billing practices, Crowell shows a fair amount of flexibility and that is very appreciated. We've done several different types of alternative fee arrangements, and I think they've all worked out well. And I believe Crowell staffs matters efficiently.
Executive Vice President and General Counsel, Marriott International, Inc.
One thing I wish law firms understood more is our sensitivity to billing and charges that get passed on to us. Crowell is really outstanding in that regard. They're very sensitive to what our concerns are and work very closely with us to resolve them. Other firms that we've had issues with are not so sensitive to that, and it’s pretty interesting to see it on this side.
Senior Vice President and Associate General Counsel, Marriott International, Inc.