Mark A. Klapow / Partner +1 202.624.2975

Crowell On Call

Your business never stops—neither will your lawyers at Crowell & Moring. In a climate of intense competition and regulatory oversight, having access to sound and responsive legal counsel on a 24/7 basis is as critical as ever to making timely business decisions and aggressively pursuing opportunity.


Against this backdrop, navigating risks in the face of insourcing, shrinking budgets, and other resource challenges can be daunting. Crowell On Call can help. For matter-specific experience that does not reside in-house, industry benchmarking, overflow assistance, or merely to talk through issues, Crowell On Call provides your organization with instant access to our deep experience in over 20 substantive areas.

For decades, Crowell & Moring has prided itself on client-focused legal service delivery—pioneering alternative fee arrangements and promoting risk sharing to best meet our clients' often unpredictable needs. It is with the same commitment to tailored service delivery that we created Crowell On Call. For a flat monthly fee, our lawyers are readily available to provide your organization targeted legal counsel upon request, addressing all manner of legal matters surrounding daily operations and long-term business objectives.


Crowell On Call clients work through their dedicated relationship partner who serves as the primary point of contact for all inquiries. From there, our team immediately goes to work on the issue; drawing on our considerable experience, as well as best practices from the largest players in industries we serve, to provide pragmatic and timely advice.

Confident in our ability to provide demonstrable value to our clients, we typically structure Crowell On Call agreements with a monthly flat fee. At the conclusion of an initial term, we verify clients are deriving the expected value from our on-demand service. Crowell On Call is only available to firm clients.

We encourage you to contact us to further discuss how our real-time, matter-specific advice can help your organization achieve its desired business objectives. For more information, please call your Crowell & Moring relationship partner or email


"Crowell On Call is the foundation of our relationship with the firm and a key part of our company's legal risk management strategy. My legal team benefits from the ability to pick up the phone anytime to talk through issues with our Crowell & Moring counterparts who understand our business and decision-making process. Crowell On Call also provides us with high value expertise in areas in which we do not have in house expertise and helps us fulfill cyclical needs given the ebb and flow of our work. Crowell & Moring lawyers are in the trenches with us every day—that builds trust and real partnership. And because we have a flat fee relationship, we have cost certainty."

       —Fortune 100 Chief Legal Officer